Q: Can you fit two names on the plaque? A: Please use the contact form quoting the unique ID number of the plaque you are interested in and the names required. Some designs will allow for more than one name and others will not.Q: I love the design of one plaque, but do not like the wording. Can this be changed? A: Yes, all plaques are made from scratch so the wording can be changed if required. Again, some designs allow for more wording than other designs, so best to check with me first. Please use the contact form to email the unique ID number of the plaque you like the design of and the wording required. I will then advise if it will fit.Q: I have seen a plaque I like, but would like it in another colour. Can you do this? A: Yes, most of my plaques can be made in any colour of your choice. There will be an option box on the listing page for colour requests.Q: I would like a colour that I haven't seen on your website. Can you accommodate? A: We can make almost any colour, but more unusual colours will increase the dispatch time and may incur a small charge depending on the number of plaques you wish to order in this colour. Please use the contact form to enquire about this.Q: Do you make Commissions? A: Yes, I am happy to design a bespoke plaque to your requirements. Please use the contact form to request this.Q: Can I have my plaque made in another language? A: Yes, if you provide me with the translations and correct layout.Q: I have left ordering to the last minute, can you dispatch the same day?A: Sometimes, I have plaques that are pre painted and can therefore accommodate this request. Please use the contact form to check with me before ordering.Q: Can you post UK next day delivery?A: Yes I can. this costs an extra £6.30. Please be aware that the plaque(s) will still take 3 working days to make and pack. Therefore, next day delivery will be after posting and not ordering.Q: Do you ship internationally?A: Yes, we ship to all countries. Please see the shipping rates table for more information on costs.Q: I live locally to Waltham Cross. Can I collect my order? A: Yes, and you will save 10% off the total price in doing so. Please select the option "Collection" at checkout to receive the discount and I will contact you once your items are ready to arrange a suitable time.Q: Can I swap the butterfly for a heart or a giraffe for a football? A: Yes, you can. This may incur a small charge depending on the upgrade. Please use the contact form to request this and so I can check stock availability and advise of any charges before you order.